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vol. 2, no. 1,2006

MANAGERIAL TOOLS FOR PERFORMANCE MEASUREMENT

Managerial performance evaluation styles continue to be an important area of management accounting research and practice. Traditional performance measurement systems are mostly based on traditional financial evaluation but it is necessary to focus on non-financial identifications as well. The aim of this article is to design a new approach to performance measurement system classification for small and medium sized industrial companies.

ERP SYSTEMS IMPLEMENTATION EFFICIENCY MODELING IN SMALL AND MEDIUM SIZE ENTERPRISES (SMEs)

An original method of ERP in SME implementation efficiency assessment (EWE) is developed. It consists of 5 elements, that is: (1) ERP system parameters, (2) SME company parameters, (3) an SME experience which proceeded the ERP project, (4) functionality indicators values, (5) an algorithm that enables ERP and SME characteristics binding – a GMDH algorithm. The application of this method allows predicting economical effects as far as the implementation of ERP is concerned, taking into consideration efficiency indicators in the analyzed company. On the basis of the EWE method, a decision model for ERP efficiency implementation has been developed.

A DECISION SUPPORT SYSTEM FOR SELECTION AND IMPLEMENTATION OF ERP IN PROJECT DRIVEN ENTERPRISE

The paper presents a concept of decision support system dedicated to selection and implementation of enterprise resource planning system for small and medium manufacturing enterprises that makes engineer-to-order production. The support system enables us to improve the selection process of the ERP solution, as well as to evaluate the productivity of the implementation and calculate Total Cost of Ownership. The concept of the support system is based on both a proposed model of the project, driven enterprise and a determined structure of business processes. The model of the enterprise is closely related to the structure of the ERP system. In this paper the most important performance indices of the system are proposed which decide about the implementation success of ERP. Especially, the evaluations of ERP implementation are taken into consideration based on the proposed indices that enable us to determine the productivity of ERP in a company. The illustrative examples are given.

LEVELS OF INNOVATION OF BUSINESS INFORMATION SYSTEMS

The main scope of this article deals with business information system and their innovation. On the base of analogy manufacturing technology and with using of methodology ITIL and CobiT is suggest way of evaluation and innovation of the business information systems for each of their partial areas. These areas are functionality of information system, SW decision support, data, controlling of IT, processes in IT, peoples in IT, information and communication technology. There is a rule being defined for each innovation area in a seven-step scale, and with this approach the innovation can be reached for each single area and in different levels. Innovation levels are part of suggested methodology, which offers evaluation and innovation of business information system.

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