ISSN 2353-6977 (Online)
The paper presents a concept of decision support system dedicated to selection and implementation of enterprise resource planning system for small and medium manufacturing enterprises that makes engineer-to-order production. The support system enables us to improve the selection process of the ERP solution, as well as to evaluate the productivity of the implementation and calculate Total Cost of Ownership. The concept of the support system is based on both a proposed model of the project, driven enterprise and a determined structure of business processes. The model of the enterprise is closely related to the structure of the ERP system. In this paper the most important performance indices of the system are proposed which decide about the implementation success of ERP. Especially, the evaluations of ERP implementation are taken into consideration based on the proposed indices that enable us to determine the productivity of ERP in a company. The illustrative examples are given.
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